Awards for Milsoms Kesgrave Hall

AA 4 STAR HOTEL

AA 4 Star Hotel

Star ratings, from one to five, show the standard of quality for hotels, guest accommodation and self catering.

Additional information on this classification scheme is available from AA.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Yes
    Designated parking for guests with disabilities
  • Yes
    Within 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
  • Yes
    Gravel
  • Yes
    Drop-off point for guests outside entrance
  • Route from the parking area to the entrance:
  • Yes
    Is flat (i.e. without steps)
  • Yes
    Has a ramp

Entrance

  • Yes
    Steps to the main entrance
  • 1
    Number of steps to entrance
  • Yes
    Ramp to entrance
  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Yes
    Good contrast between the floor and wall
  • Yes
    Baby changing facilities

Dining

  • Yes
    Good contrast between the floor and walls
  • Yes
    Menus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Low potassium
  • Yes
    Low sodium
  • Yes
    Nut free
  • Yes
    Additive free
  • Yes
    Organic
  • Yes
    Vegetarian
  • Yes
    Vegan

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Separate shower unit
  • Yes
    Bath with shower
  • Yes
    Bath
  • Yes
    Bathroom with emergency call system available
  • Yes
    Bathrooms available that have been specially adapted for wheelchair users

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities