Awards for Milsoms Kesgrave Hall
AA 4 STAR HOTEL

AA 4 Star Hotel
Star ratings, from one to five, show the standard of quality for hotels, guest accommodation and self catering.
Additional information on this classification scheme is available from AA.

Self-assessed Accessibility Information
Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.
Self-assessed accessibility details
Parking
- Designated parking for guests with disabilities

- Within 50 metres approx. of entrance

- Surface of the car park and pathway leading to entrance is
- Gravel

- Drop-off point for guests outside entrance

- Route from the parking area to the entrance:
- Is flat (i.e. without steps)

- Has a ramp

Entrance
- Steps to the main entrance

- 1Number of steps to entrance
- Ramp to entrance

- Entrance well lit

- Bell at main entrance

Public Areas
- Good contrast between the floor and wall

- Baby changing facilities

Dining
- Good contrast between the floor and walls

- Menus available in large print (14pt and over)

- Meals for guests with special dietary requirements can be provided:
- Sugar free (diabetic)

- Gluten free (coeliac)

- Lactose free (dairy free)

- Low potassium

- Low sodium

- Nut free

- Additive free

- Organic

- Vegetarian

- Vegan

Bedrooms
- Bedroom furniture can be re-arranged if requested by guest

- Bedroom with non-allergenic bedding available

- Bathrooms available with:
- Separate shower unit

- Bath with shower

- Bath

- Bathroom with emergency call system available

- Bathrooms available that have been specially adapted for wheelchair users

General
- Proprietors/staff available 24-hours

- Emergency evacuation procedures for guests with disabilities




